Privacy Policy

Effective Date: 2026/10/27

Welcome to CFS Recruitment (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://cfsrecruitment.co.za) and use our recruitment services, in strict compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

As a specialized recruitment agency operating exclusively within the insurance and finance sectors, we collect personal information necessary to facilitate the employment process. The types of information we may collect include:

  • Identity Data: Full name, ID number/passport number, date of birth, and nationality.

  • Contact Data: Email address, physical address, and telephone numbers.

  • Professional Data: Curriculum Vitae (CV), employment history, educational qualifications, skills, and references.

  • Sector-Specific Data: Due to the regulatory nature of the insurance and finance sectors, we may, with your explicit consent, collect or process information related to background checks, credit history, criminal records, and regulatory exam qualifications (e.g., RE1, RE5, FAIS credits).

  • Technical Data: IP address, browser type, operating system, and website usage data collected via cookies when you browse our site.

2. How We Use Your Information

We process your personal information for the following purposes:

  • To match your skills, experience, and qualifications with prospective employers in the insurance and finance industries.

  • To submit your CV and professional profile to our clients for specific job vacancies (only with your prior consent).

  • To communicate with you regarding job opportunities, interview scheduling, and recruitment updates.

  • To verify your qualifications, references, and conduct necessary background or credit checks required by financial institutions.

  • To improve our website functionality and user experience.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your data in the following circumstances:

  • Prospective Employers: We will share your CV and relevant background information with our clients (employers within the finance and insurance sectors) for roles you have agreed to be submitted for.

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as background verification agencies and IT hosting providers. These providers are bound by strict confidentiality agreements.

  • Legal Obligations: We may disclose your information if required to do so by law, court order, or regulatory authorities (e.g., the Financial Sector Conduct Authority – FSCA).

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by South African labor and financial regulations. If you secure employment through us, or if you request us to keep your CV on file for future opportunities, we will retain your data until you request its deletion.

6. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to the personal information we hold about you.

  • Request the correction or update of any inaccurate information.

  • Request the deletion or destruction of your personal information.

  • Object to the processing of your personal information on reasonable grounds.

  • Withdraw your consent for us to process your data at any time (noting that this may affect our ability to provide recruitment services to you).

To exercise any of these rights, please contact our Information Officer using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, analyze site traffic, and understand where our audience comes from. You can set your browser to refuse all or some browser cookies, but this may affect how the website functions.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to update or delete your information, please contact our Information Officer: